Locate Us

Pali Palms Plaza
970 N. Kalaheo Ave., Suite C-306 Kailua, Hawaii 96734

Call Us

(808) 263-7383


Telemedicine, particularly an audio and visual encounter with your health care provider, is a real-time, two-way interaction, or online appointment. It has become popular with many patients due to ease of use and decrease in travel time. It has the limitations of the inability to conduct a thorough in-person examination, however healthcare assessments do not always require physical examination. If you are interested in scheduling a telemedicine visit, please call the office at (808) 263-7383.

Telemedicine Question & Answer

Telemedicine is the usage of technology to communicate with your health care team. When you schedule a telemedicine appointment, you will meet with your provider via a live audio and video connection. You can also communicate with the office staff via a patient portal.
  • Reduction in the time necessary to set aside for a doctor visit
  • Reduction in transportation that may need to be arranged to get to a doctor visit
  • Allows one who is sick to safely receive care without having to leave home.
  • Have a device with both a camera and a microphone.
  • Understand that visit payment and copay responsibilities are similar to in-office visits.
  • Obtain as many home vital signs as you can prior to the start of the visit. (e.g. weight, height, blood pressure, heart rate)
  • Understand that we use a SECURE¬† platform to ensure your privacy.
  • Understand that you may be asked to make an appointment at the clinic if the provider thinks that you need an in-house examination.
  • Establishing new patients
  • Upper respiratory infections
  • Urinary tract infections
  • Dermatology conditions
  • Chronic anxiety and depression medication management
  • Diabetes management
  • Chronic heart failure management
  • Nutrition counseling
  • COPD management
  • Obesity management
  • Medication management
  • Substance abuse disorder treatment
  • Form completion (e.g., return to work or school paperwork)
  • Annual wellness visits, (e.g. Medicare Annual Wellness visit)
  • Well-child checks, (some insurances, such as HMSA, authorize these to be done via telemedicine. We will schedule them, particularly if you can perform a home height and weight for your child, and if vaccines do not need to be administered at the visit)
  • Many others
    • Chest pain, or other symptom that would be best cared for in an E.R. setting
    • If you are unable to have a private conversation
    • If an in-person physical examination is anticipated to yield important information
    • If you have little experience with setting up the technology necessary for the visit. Some patients authorize a family member or caregiver to assist them.
    • If you require an interpreter or adaptive equipment that is not conducive to telemedicine

If you are interested in trying out a telemedicine visit, please call at (808) 263-7383!